Refund Policy

Effective Date: July 3, 2025

 

Thank you for shopping at Day with Rae. We aim to provide high-quality crochet patterns and creative goods. Please review our return and refund policy below.

 

 

Digital Products

 

All digital items (such as crochet patterns) are delivered electronically. Due to the nature of digital content, all sales of digital products are final and non-refundable once the purchase is complete.

 

If you experience any technical issues accessing your download or accidentally purchase the same item more than once, please contact us at rae@daywithrae.com and we’ll be happy to assist you.

 

 

Physical Products

 

Any physical items (such as printed goods or handmade items), the following conditions will apply:

 

• Returns: You may request a return within 14 days of delivery. Items must be unused, in their original condition, and in the original packaging.

• Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Non-Returnable Items: Certain products may be marked as final sale or non-returnable. This will be noted in the product description.

 

To initiate a return, contact us at rae@daywithrae.com with your order number and reason for return.

 

 

Questions?

 

If you have any questions about your order or this policy, feel free to reach out at rae@daywithrae.com.